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What are the Cancellation Policies?

Each club has different cancellation policies, it is best to refer to your agreement for specific policies for your location.

General Policies:

- Buyer's 3 Day Right to Cancel: Client desires to cancel agreement without penalty or further obligation within three (3) business days from the date of the agreement. Notice of cancellation must be submitted in writing to Compel.

- Buyout Cancellation: Client desires to cancel Agreement at any time (provided that Client’s account is then in good status) and Client submits to Compel a Cancellation Notice and a cancellation fee equal to the greater of: (i) fifteen percent (15%) of the total price of the Personal Training Program; or (ii) two hundred fifty dollars ($250.00)

- Relocation Cancellation: Client accounts may be cancelled without penalty with valid proof of relocation; please refer to your agreement for specific qualifications.

- Medical Cancellation: Client accounts may be cancelled for medical reasons with valid documentation from a physician; please refer to your agreement for specific qualifications.


For specific questions regarding cancellations please submit a request.

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